Ernie Ball Ernesto Palla Black & Silver Nylon Guitar Strings Ernie Ball

Professional packing and fast shipping

Due to our long-term partnership with UPS, FedEx, DHL and a variety of other world-class carriers, we are able to offer an array of shipping options. Our warehouse personnel are extremely skilled and will package your products according to our precise and exact specifications. Your items will undergo an extensive inspection and will be adequately secured before being shipped. We deliver to thousands of customers every day from all over the world. This shows that we're committed to be the largest retailer online in the world. The warehouses and centers of distribution are situated in Europe, as well as the USA.

Please note that orders with more than one item will be subject to a processing period that is based to the specific item.

Before shipping, we will examine thoroughly the items you've ordered. The majority of orders are shipped within 48 hours. The delivery time is estimated to be between 3 and seven days.

Returns

We do not control the inventory in our warehouse or factory. So the actual stock may fluctuate at any moment. Be aware that it is possible that your order will be out of stock after you have made the order.

Our policy lasts for 30 days. If it's been more 30 days since you've purchased your item We're sorry to say that we can't offer you a complete exchange or refund.

You are able to return a product in the event that it is not used and still in the same state as the day you received it. The item must be in its original packaging.